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Smart AI, for
every message

Create AI agents, train them on your business, and use them across WhatsApp, Instagram, Telegram & more. Each agent gets its own knowledge base, personality, and rules.

Get Started FreeSee how it works

Free to start · No credit card required

Inbox — All Channels
FilterSearch
A
Anna KowalskiAI Resolved
Is the blue dress available in M?
2m ago
1
M
Marco BelliniNeeds Review
Can I reschedule to Friday?
18m ago
T
Tech Support Group
Webhook returning 503 errors
1h ago
3
S
Sofia ChenAI Resolved
I'd like to order 3 units
2h ago
Sales Agent answered Anna · 96% confidenceAuto
Today
247
conversations handled
82% resolved by AI agents
Sales AgentAuto-sent

“Yes, we ship to 40+ countries! Standard delivery takes 5-7 business days...”

Deploy your AI agents to every channel

WhatsApp
Instagram
Telegram
Messenger
TikTok
Viber
Web Chat
7
Messengers supported
<2s
Agent response time
24/7
Always-on agents
82%
Resolved without humans
Features

Build AI agents that
know your business

Create, train, and use AI agents across every messenger your customers use.

Custom AI Agents
Create multiple agents, each with its own personality, instructions, and knowledge base. A sales agent for Instagram, a support agent for WhatsApp — you decide.
Use with Any Messenger
Assign each agent to WhatsApp, Instagram, Telegram, Messenger, Viber, TikTok, or web chat. One agent per channel, or the same agent everywhere.
Smart Handoff to Humans
Each agent knows its limits. When confidence drops below your threshold, it hands the conversation to the right team member — with full context.
Work With Your Team
Invite your team, assign roles, and route conversations to the right people. Agents handle the routine — your team focuses on what matters.
Real-Time Analytics
Per-agent stats: resolution rate, response times, conversations per channel, token costs. See exactly which agents perform best and where to improve.
Custom Tools & APIs
Give your agents superpowers. Connect external APIs, CRMs, or booking systems — agents can call them mid-conversation to check stock, create orders, and more.
How it works

From setup to live agents in minutes

1
Create your AI agents
Give each agent a name, instructions, and a knowledge base. Choose the AI model and set confidence thresholds.
2
Assign to messengers
Deploy each agent to WhatsApp, Instagram, Telegram, or any connected channel. One click.
3
Agents answer customers
Messages come in, agents respond instantly using your docs. 96% confidence? Auto-send. Low? Route to your team.
4
Humans step in when needed
Review, edit, or take over any conversation. Full context and AI reasoning visible.
Knowledge Base

Agents trained on your docs,
not generic answers

Upload PDFs, pricing sheets, return policies, SOPs. Each agent processes them into a searchable knowledge base and cites its sources when answering.

  • Each agent gets its own knowledge base — separate docs per channel
  • Confidence scoring — agents know when they don't know
  • Source citations on every response — no hallucinations
  • Choose your model: Claude, GPT, or mix per agent
Hi, what's your return policy for electronics?
Electronics can be returned within 30 days of purchase in original packaging. A valid receipt is required. Refunds are processed within 5–7 business days.
96%📄 Return Policy v3.pdf
What about opened items?
Opened items are eligible if all accessories and packaging are included. A 15% restocking fee applies after 14 days.
91%📄 Return Policy v3.pdf
Use Cases

Built for teams like yours

See how AI agents handle real conversations across industries.

Instagram
Live
Customer
Hey! Do you have this jacket in size L?
Sales Agent
Yes! The bomber jacket is available in L — black and olive. Want me to send you the order link?
Customer
Black please! How long is delivery?
Sales Agent
Standard delivery is 3–5 days. I just sent you the link — checkout takes 30 seconds ✨
E-Commerce
Online Stores & Fashion
Send product links directly in chat
Check stock & sizing from your catalog in real time
Confirm orders and send tracking updates
Register new customers in your CRM automatically
Track every lead from first DM to purchase
WhatsApp
Live
Customer
Can I book a dental cleaning for next Tuesday?
Booking Agent
Dr. Smith has openings at 10:00 and 14:30 on Tuesday. Which works better?
Customer
10:00 please. How much is it?
Booking Agent
A standard cleaning is €85. I've reserved 10:00 for you — you'll get a confirmation SMS shortly!
Healthcare & Services
Clinics, Salons & Bookings
Book appointments directly into your calendar app
Send invoices via your invoicing tool mid-chat
Register new patients/clients in your CRM
Answer pricing & insurance questions from your docs
Sensitive queries always routed to staff — no exceptions
And hundreds more use cases
Personal assistant that extracts important things from emails and stores them in your CRMTelegram bot that receives LinkedIn links and replies with ready made outreach messagesWhatsApp agent that sends invoices, reminders, and collects payments on autopilotInstagram bot that qualifies every DM lead and books discovery calls for your sales teamSupport agent that checks order status and updates customers instantlyInternal bot that answers your team's questions from your company wiki and SOPsPersonal assistant that extracts important things from emails and stores them in your CRMTelegram bot that receives LinkedIn links and replies with ready made outreach messagesWhatsApp agent that sends invoices, reminders, and collects payments on autopilotInstagram bot that qualifies every DM lead and books discovery calls for your sales teamSupport agent that checks order status and updates customers instantlyInternal bot that answers your team's questions from your company wiki and SOPs
Booking agent that confirms, reschedules, or cancels appointments via any messengerOnboarding assistant that walks new clients through setup steps across any channelFeedback bot that collects reviews and NPS scores after every conversationLoyalty agent that enrolls customers in reward programs and sends personalized offersInventory bot that checks stock levels and notifies customers when items are backWarranty agent that handles claims, processes returns, and creates tickets automaticallyBooking agent that confirms, reschedules, or cancels appointments via any messengerOnboarding assistant that walks new clients through setup steps across any channelFeedback bot that collects reviews and NPS scores after every conversationLoyalty agent that enrolls customers in reward programs and sends personalized offersInventory bot that checks stock levels and notifies customers when items are backWarranty agent that handles claims, processes returns, and creates tickets automatically
AI Helper for Your Team

Your team's internal
AI productivity assistant

Every team member gets a built-in AI helper inside the dashboard. Set up channels, train agents, manage leads — all through natural conversation instead of clicking through menus.

🚀Instant Channel Setup
You ask:“Connect our Instagram and WhatsApp to start receiving customer messages”
AI Helper does:Walks you through connecting each channel step-by-step, checks API credentials, and confirms everything is live — in under 2 minutes.
🤖Train Your AI Agent
You ask:“Create an agent for our support team that knows our return policy and product catalog”
AI Helper does:Creates the agent, sets up the system prompt, uploads your docs to the knowledge base, and assigns it to your channels automatically.
📊Lead Pipeline Review
You ask:“Show me all hot leads from this week and what they asked about”
AI Helper does:Pulls your CRM data, summarizes each lead's conversation history, and highlights which ones need follow-up today.
🔧Custom Tool Wiring
You ask:“Connect our Shopify store so the AI can check order status for customers”
AI Helper does:Creates a custom tool with your Shopify API, configures authentication, and adds it to your agent — customers can now ask about orders in real-time.
📞Voice AI Configuration
You ask:“Set up a phone number that answers calls in Romanian using our support agent”
AI Helper does:Provisions a phone number, configures the voice AI with your chosen voice and language, connects your agent's knowledge base and tools to handle calls.
📋Team Onboarding
You ask:“Add my team members and show them how to use the platform”
AI Helper does:Sends invitations, assigns roles, explains the inbox workflow, and walks each member through their first customer interaction.

The AI Helper is available to every team member — no training needed. Just describe what you want in plain language, and it handles the setup, configuration, and troubleshooting. Need something custom? Ask about our Custom Development option for tailored features, integrations, and workflows.

Capabilities

Not just chat.
Agents that take action.

Your agents connect to your tools, close real business flows, and know when to step back.

Answer from your docs
Upload PDFs, pricing sheets, SOPs. Agents search them for every question and cite the source in their reply.
Integrate with anything
CRM, calendar, invoicing, inventory, booking systems. Agents call your APIs mid-conversation to check, create, and update records in real time.
Close any flow
Send product links, confirm orders, book appointments, create invoices, register clients. Agents don't just answer — they complete the job.
Confidence scoring
Every response has a confidence %. Set your threshold — below it, the agent escalates to a human. No wrong answers sent.
Choose any AI model
Claude Haiku, Sonnet, Opus, GPT-5 Mini, GPT-5, GPT-5.4. Pick the best model for each agent. Mix and match.
Multi-business support
Manage multiple brands from one account. Each business gets its own agents, channels, team, and knowledge base.
Reliability

Your business should not afford downtime

Your customers message at all hours. Your AI agents are always ready — with redundancy at every layer.

✓99.9% uptime SLA on paid plans
✓EU-hosted infrastructure with failover
✓Public status page at status.chats.app
✓Sub-second agent responses across all channels
✓Daily encrypted backups with 30-day retention
99.9%
Uptime SLAGuaranteed on all paid plans
Always-on agents — your AI agents never sleep, never take breaks
Auto-failover — redundant infrastructure, no single point of failure
Incident alerts — we notify you before you notice
Infrastructure monitored 24/7
Pricing

Simple, transparent pricing

No subscriptions, no hidden fees. The entire platform is free — you only pay for AI usage.

100% Free Platform
$0
forever — no credit card required
$5 free AI credits to get started
All Channels
WhatsApp, Telegram, Instagram, Messenger, Viber, TikTok, Web Widget
AI Assistant
Knowledge base, custom tools, smart routing
Voice AI Calls
Inbound & outbound AI phone calls via Vapi
Unlimited Teams
No limits on team members or businesses
Pay only for AI usage — top up your wallet anytime from $15
Start Free
Custom Development
Need a custom feature, integration, web page, or business logic? We build it for you at $99 per delivered feature.
Contact Us
No vendor lock-in
Export all your data anytime. We don't hold conversations hostage.
AI with guardrails
Every agent has confidence thresholds. Below your limit, it always defers to humans.
Transparent pricing
No per-message fees. Per-agent token usage tracked in real-time.
Real support
Actual humans. Priority for Business. Avg response: <30 min.
FAQ

Common questions

Most businesses create their first AI agent and connect a channel in under 5 minutes. WhatsApp Business API requires Meta approval (1–2 days), but other channels connect instantly.

Upload your documents — PDFs, text files, pricing sheets. Each agent builds its own vector knowledge base, searches your docs for every question, and cites the source. Agents don't make things up.

Every response has a confidence score. You set the threshold per agent — below it, the conversation routes to your team for review. Humans always have the final say.

Yes! That's the core idea. Create a sales agent for Instagram, a support agent for WhatsApp, a booking agent for Telegram — each with its own instructions, knowledge base, and AI model.

Yes. Business plan includes multi-business support. Each brand gets its own agents, channels, knowledge bases, and team. Switch between brands instantly.

Yes. Business plan includes REST API for custom integrations, webhooks, and automation. You can also give agents custom tools — HTTP endpoints they call mid-conversation.

AES-256 encryption at rest, TLS 1.3 in transit. EU data residency. GDPR compliant. Role-based access controls with full audit logs. Daily encrypted backups with 30-day retention.

Yes! Every account starts with free AI credits on signup — no credit card required. Your first agent is ready to deploy immediately. Upgrade anytime for more channels and advanced features.

Build your AI agents.
Deploy to every messenger.

Free to start. No credit card. First agent live in 5 minutes.

Get Started Free
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